Frequently Asked Questions

Everything you need to know about GeoTravel and AI visibility tracking.

General Questions

Account & Workspace

Properties

Prompts

Tracking

Gap Analysis

Weekly Analysis

Billing & Subscription

Troubleshooting

Glossary

TermDefinition
AI OverviewGoogle's AI-generated summary appearing at the top of search results
CitationA source reference in an AI response
Gap AnalysisProcess of identifying why competitors outperform you
MentionWhen your property is named in an AI response
PromptThe search term sent to AI platforms
Share of Voice (SOV)Your visibility percentage compared to competitors
Tracking RunA session where all prompts are sent to AI platforms
Visibility ScorePercentage measuring how often you appear in AI results
WorkspaceYour dedicated environment containing properties and tracking data

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Last updated: January 2026